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Free shipping on orders over $100.

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Returns and Exchanges

Delivery and Returns

Australian Delivery Cost & Times
A flat rate of $10 applies to all orders under $100.
Free shipping on orders of $100 and over.

Australian Delivery Cost & Times

A flat rate of $10 applies to all orders under $100.
Free shipping on orders of $100 and over.

Australian Returns, Exchanges & Refunds

We want you to be happy with your Sea Level swimsuit.

If you are not satisfied for any reason, we are happy to exchange or refund your purchase, or offer a store credit of 110% for future purchases.

Conditions for Exchanges/Refunds

  • Your Sea Level swimsuit must be returned within 14 days from delivery.
  • The swimsuit must only have been tried on over underwear.
  • The swimsuit is returned in its original condition with packaging, tags and protective hygiene strip in place.
  • Sale items cannot be refunded, but can be exchanged for a different size.

An email notification will be sent out once the refund has been processed.

We offer free returns for our Australian customers. Simply use the returns label enclosed in your parcel and follow the instructions provided on the form.

Delivery and Returns for USA & the rest of the world

Delivery on all international orders is 2-6 business days.

Please be aware that you may be required to pay customs and import taxes on your purchase.

Any additional taxes or charges are the responsibility of the customer. To find out if additional charges are applicable in your country, we recommend you contact your local customs office for more information.

Returns

Please fill out the return label enclosed in your parcel and return your Sea Level swimsuit to:

Bond-Eye Australia
Unit 49
34-36 Ralph Street
Alexandria
NSW 2015
Australia

Sea Level offers free returns to Australian customers only. International returns will be at the customer’s own expense.

If using the original packaging, please ensure the original post label is removed or covered to avoid delays in delivering your parcel back to us.

As we are unable to accept responsibility for lost parcels without tracking details, we highly recommend using a traceable delivery method with tracking facility.

Exchanges

We want you to be happy with your Sea Level swimsuit.

If you are not satisfied for any reason, we are happy to exchange in form of a store credit of 110% for future purchases, or offer a refund (minus original shipping charges). Our store credit has no expiry date.

Conditions for Exchanges

  • Your Sea Level swimsuit must be returned within 14 days from delivery.
  • The garment must only have been tried on over underwear.
  • The swimsuit is returned in its original condition with packaging, tags and protective hygiene strip in place.

Faulty Items

At Sea Level, we take great pride in the quality of our swimwear. However, in the unlikely event you receive a faulty item, please contact us at info@sealevelaustralia.com.au so we can organise an exchange or refund*

*Sea Level Australia will cover the original shipping cost if the item is deemed faulty by us. If so, you will be given a store credit so you can repurchase from our website or choose to receive a full refund.

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★ Reviews

Happy customers

108 reviews
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High waisted pants

Completely love them. So comfortable and feel so supportive

Frilled bra top

Loved it
Great colour and quality
But I needed more support

fantastic

Beautiful swimmers, a really nice fit that is both flattering to my mummy figure and covers my bottom well. A really nice make, quality fabric and the print is just gorgeous. They fit nicely with my D cup and give good support and shape. I little tricky to get off especially when wet but they are getting loads of use. I have been eyeing off other styles from Sea Level and will be a return shopper as the online shopping experience was really easy even when I needed to return an order and the quality of their product is awesome.

Preferred Moulded Cup version

Whilst I am only a B/C cup, I am a "nearly 50" and therefore the soft cup bra top is no longer flattering. I ended up ordering the moulded cup to give a nicer shape. I did find that the closure on the soft cup bra was difficult to manage. A hook through a fabric channel was not easy to get done up (compared to the gold metal clasp on the moulded cup). I also thought that the soft cup seemed to ride up easily, it didn't seem to sit flat like the photo on me.

Flattering Shape

The Namaste Pant seems to be a really nice quality and is definitely a flattering shape.