FREE AUS & USA Returns

Shipping and Returns

Shipping

In these uncertain times we are offering FREE Express Delivery on all orders.

Due to COVID-19 we are unable to ship to Russia apologies for any inconvenience. 

  • Delivery on all orders within Australia is overnight except for some regional areas, please allow up to 3 business days for delivery in regional areas.
      • Delivery on all international orders is 2-6 business days.

        Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
    Returns

    We want you to be happy with your swimsuit. If you are not satisfied for any reason, for full price iteam we are offering a store credit of 110% for future purchases, or a full refund (minus original shipping charges) within 30 days of receipt subject to the following conditions:

  • The swimsuit is unworn. Customers must try on the swimsuit wearing underwear.

  • The swimsuit is returned in it's original condition with packaging, tags and protective hygiene strip in place.

  • PLEASE NOTE ALL SALE ITEMS ARE FINAL.

    Returns Australia 

    We offer free returns for our AUSTRALIAN CUSTOMERS!

    Submit your return request in the link below and you will receive shipping instructions via email once your return has been approved.

    Start A Return

     
    Returns USA and the Rest of the World

    We offer free returns for our USA CUSTOMERS.

    Submit your return request in the link below and you will receive shipping instructions via email once your return has been approved.

    Start A Return

    International returns (except USA) returns will be at the customer’s own expense.

    Due to COVID-19 it might take up to 4 weeks to receive your return from the USA. Apologies for any inconvenience.

    Faulty Items 

    • Every product we send out is initially quality controlled, however, in the unlikely event of a faulty item, please contact us at info@sealevelaustralia.com.au as soon as possible so we can start the exchange process or refund.

      Sea Level Australia will cover the original shipping costs if we deem the item to be faulty. Once your item is returned to us, has been inspected and if we conclude the product to be faulty, you will be given a store credit so you can repurchase from our online store or we will provide a full refund.

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    ★ Reviews

    Happy customers

    108 reviews
    92%
    (99)
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    High waisted pants

    Completely love them. So comfortable and feel so supportive

    Frilled bra top

    Loved it
    Great colour and quality
    But I needed more support

    fantastic

    Beautiful swimmers, a really nice fit that is both flattering to my mummy figure and covers my bottom well. A really nice make, quality fabric and the print is just gorgeous. They fit nicely with my D cup and give good support and shape. I little tricky to get off especially when wet but they are getting loads of use. I have been eyeing off other styles from Sea Level and will be a return shopper as the online shopping experience was really easy even when I needed to return an order and the quality of their product is awesome.

    Preferred Moulded Cup version

    Whilst I am only a B/C cup, I am a "nearly 50" and therefore the soft cup bra top is no longer flattering. I ended up ordering the moulded cup to give a nicer shape. I did find that the closure on the soft cup bra was difficult to manage. A hook through a fabric channel was not easy to get done up (compared to the gold metal clasp on the moulded cup). I also thought that the soft cup seemed to ride up easily, it didn't seem to sit flat like the photo on me.

    Flattering Shape

    The Namaste Pant seems to be a really nice quality and is definitely a flattering shape.