Black Friday Sale FAQ

We've compiled a list of your most frequently asked questions to ensure your shopping experience is as seamless as possible.

If you're unable to find the answer you're looking for, please reach out to our customer service team.

Will I be able to lodge a return?

We do not accept returns for any styles purchased during a flash sale or promotion. Items purchased with a discount code are considered final sale, and cannot be returned.

Will I be able to receive a refund?

We do not issue refunds for any styles purchased during a flash sale or promotion unless faulty.

What if it doesn't fit?

All items purchased during a flash sale or promotion are final sale, and are not eligible to be returned.

Please read our size guide carefully, and if you are still unsure of your sizing or need any more assistance, please start a chat with one of our fit specialists by clicking the chat button at the bottom right of your screen!

I need to make changes to my order

Sorry! We cannot make any changes to your order after it has been placed. 

Get in touch

Still have questions? Contact our customer service team below!